Optical Receptionist

Job Description

Optical Receptionist

Clark Optometrists is a modern, successful and long established optical practice.  They are passionate about delivering a very high standard of customer service and patient care and are currently looking for an Optical Receptionist to join their team.   This role not only attracts a competitive salary but also comes with the opportunity to progress to the role of Optical Assistant.  If you want to be part of the exceptional team at Clark Optometrists then you should have a friendly, approachable manner, customer service experience, and be excited about starting a career within the optical industry.


Position Responsibilities:

  • Provide a welcoming and professional point of contact for all patients
  • Book appointments and complete general practice administration
  • Assist with spectacle collection and repairs
  • Prepare paperwork for eye exams
  • Input data into practice management system / accounts
  • File patient record cards
  • Process transactions and cash up
  • Maintain and replenish stock levels
  • General housekeeping duties


 Position requirements:

  • Excellent communication and customer service skills
  • Customer service experience
  • Friendly approachable manner
  • Enthusiasm and a willingness to learn
  • Desire to begin a career within the Optical Industry
  • High standard of patient care
  • IT experience – training will be given in practice systems
  • High level of confidentiality


On offer: 

Salary:  Starting salary dependent on experience

Hours: 35 Hours, Monday to Friday 9-5

Pension:  Employer Pension Contribution

Benefits:  Provision of summer and winter outfit

Holidays:  29 days Annual Leave

Progression:  Optical Assistant (following successful completion of distance learning)



To apply: Click on 'Apply for this job now' to upload your CV and covering letter or to access our website CV builder.  If you would like to informally discuss this position prior to applying call Claire on 07886115839.




The recruitment process for this vacancy is being handled by The Orkney Employment Consultancy under the terms of The Conduct of Employment Agencies and Employment Businesses Regulations, 2003.  Candidates currently registered with The Orkney Employment Consultancy will be contacted directly regarding the above vacancy and do not need to submit an additional application.